State Farm® Insurance Agent Jared Trella
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
ProjectRubberBand
May 10, 2025
1
out of
5
rating by ProjectRubberBand
"This company has the worst roadside assistance service you can ever get. l had a car crash on the highway and had them come and pick it up they decided that they would not tow the car and wouldn’t give me any information on where the car was. Their towing companies that they outsource denied anything to do with the situation, on top of that they don’t speak any English and they could not communicate with me. Also, when I first got my insurance with them, my car broke down within a couple days and they decided they didn’t want to tow my car because there was a startup time on the roadside assistance. I still do not know where my car is. Also My sister had to wait multiple hours for her car to get towed on the side of the road. Not caring that she is alone and stranded. They are a horrible company. This just shows that they don’t care about their customers and are only in it for the money. If you really wanted to assist people who have crashed and could be seriously hurt you would actually “assist” them.There are many out there that need your support and cost way less and/or provide a better service."
We responded:
"Hello, I can’t tell if you are a customer of my office or not, but I am sorry to hear you had a poor experience with your towing company. I would like to explain to you in more detail how your coverage works. When you file an emergency road service claim, we simply pay the bill for the tow or service on your behalf. Unlike other companies who force you to use their pre-selected list of service providers, we allow you to use any provider, shop, or contractor of your choosing. Once you have selected someone, we notify them that they can send the bill to us and we will take care of it. If you do not know which company to choose or you are in an emergency situation, we simply geo locate you and call the closest company to your physical location and ask them to go get you. We would never force you to use a company of our choosing, for this exact reason. I would strongly suggest contacting the company who handled your road service situation and make your complaint with them. I would also like to know who it was so I am sure to skip them on the list in the future, if someone asks me to look up who is closest to them. I do, however, appreciate you also sharing your story here as I think it will be a good educational tool for people in the future who also might not be aware of how their insurance coverage works. If you are a customer of mine, specifically, feel free to call me any time and I will be happy to answer any additional question you may have about what your coverage can do for you. I’m glad you are safe and hope you have nothing but great experiences moving forward. Thank you - Jared Trella State Farm "
Alex M
April 1, 2025
5
out of
5
rating by Alex M
"Tina and the team at Jared Trella have been excellent to work with getting my Home and Auto policy put together. It wasn't just the savings on my premium but the personal care they put into working with me. Thank you Tina and team for being AWESOME!"
We responded:
"Thank you for the review, Alex! I’m so glad to hear we were able to help you with your home and auto policies. Saving premium is always a nice bonus! - Jared Trella State Farm"
Gene Ridenour
March 3, 2025
5
out of
5
rating by Gene Ridenour
"They gave takin care of our insurance needs when they were a minor question all the way to a total loss claim on a vehicle of ours. They’ve been very helpful and supportive."
We responded:
"Thank you for sharing your experience, Gene. I'm glad we've been able to manage your insurance needs, including a total loss claim. We really enjoy working with you. Don't hesitate to reach out any time! - Jared Trella State Farm"
austin loutzenhiser
March 3, 2025
5
out of
5
rating by austin loutzenhiser
"Working with Jared and his teamhas been a great experience. They’re always super helpful, easy to talk to, and quick to respond whenever I have a question. It’s clear they actually care about their clients, not just selling policies. Highly recommend!"
We responded:
"Thank you, Austin! You are always great to work with and we appreciate you as well! - Jared Trella State Farm"
C.M. Brooke
February 27, 2025
5
out of
5
rating by C.M. Brooke
"They always take the time to thoroughly address my questions and provide detailed information."
We responded:
"Thank you for sharing this! I'm so glad you have found us to be thorough and detailed. We greatly appreciate you. - Jared Trella State Farm"
jonathan W Young
February 21, 2025
5
out of
5
rating by jonathan W Young
"Very helpful and very nice way better than progressive"
We responded:
"Thank you, Jonathan! I am glad to hear you found us helpful and nice! We were already aware of the last part. Don't hesitate to reach out if there is anything you need. - Jared Trella State Farm"
Abigail Brown
February 15, 2025
5
out of
5
rating by Abigail Brown
"I absolutely LOVE this place !! Highly recommend"
We responded:
"Thank you, Abigail! We appreciate your recommendation. - Jared Trella State Farm"
jenna butz
February 15, 2025
5
out of
5
rating by jenna butz
"Jared and his team are phenomenal to work with. Definitely recommend this agency!"
We responded:
"Thank you for the kind review! - Jared Trella State Farm "
Oliver The Saint Bernard
February 13, 2025
5
out of
5
rating by Oliver The Saint Bernard
"Hope was very helpful in every way possible. She went above and beyond. I went to the DMV and Hope helped quickly so I could get a vehicle tagged. I didn't need to reschedule with them. State Farm has always been helpful. Especially when you have great people like Hope."
We responded:
"Thank you for sharing your positive experience! We’re thrilled to hear that Hope was so helpful in assisting you with your DMV needs. Her dedication and quick support made a significant difference in getting your vehicle tagged without the hassle of rescheduling. We’re proud to have great team members like Hope at Jared Trella State Farm. Your feedback means a lot to us and motivates us to keep providing excellent service!"
Shalanda Kienitz
February 11, 2025
5
out of
5
rating by Shalanda Kienitz
"HIGHLY RECOMMEND Jared & his team. They are a team of highly skilled professionals with the best customer service!"
We responded:
"Thank you for the kind review! We appreciate you! -Jared Trella State Farm"
Pamela Ramsey
February 11, 2025
5
out of
5
rating by Pamela Ramsey
"Customer service has been amazing. I usually communicate with Hope. She has been a joy and a pleasure to do business with. I recently shopped insurance, I was pleasantly surprised that I was getting the most affordable coverage, plus the best customer service with it. Thank you to all the staff at Jared Trella State Farm for making this a positive and enjoyable business experience. I definitely recommend them for your insurance needs."
We responded:
"Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you've been pleased with our customer service and that Hope has made such a positive impact. It's great to know that you found our insurance coverage to be both affordable and comprehensive. We truly appreciate your recommendation and look forward to continuing to serve your insurance needs. - Jared Trella State Farm"
